booking policy

At HMG studios, we value your time and are committed to providing every client with a professional, seamless booking experience. to ensure fairness and efficiency for all, the following booking policies apply to all independent clients:
1. payment & booking confirmation full payment for studio time is required at the time of booking. a session is considered confirmed only after payment has been received.
2. rescheduling policy first reschedule: clients may reschedule their session one time at no additional cost. second reschedule: a rescheduling fee of $150 will apply. this fee covers the inconvenience caused, as once your session is reserved, that time slot cannot be booked by another client. subsequent reschedules: any further rescheduling requests will continue to require the $150 rescheduling fee.
3. cancellations & refunds hmg studios does not issue cash refunds for canceled sessions. if a session is canceled, a credit will be applied to the client's account for future use.
4. recording engineer payment policy if you are booking one of hmg studios' recording engineers, the payment for the engineer does not have to be paid upfront. however, payment for the engineer is due on the date of your session, prior to the session beginning. this payment is made directly to the engineer through their preferred payment method.